Tuesday, September 28, 2010

Google Blogger Needs Stop Auto-Removing Blogs; Making Mistakes

There are millions of blogs hosted by Google's Blogger division and under the "blogspot.com" domain. Many people use their blogs as the basis for their business activities. So, it should come as no surprise that the same people are shocked to learn their blogs are deleted because they're called "spam blogs" when in point of constant fact they're not.

Recently, this happened to a friend of mine, who's blog this blogger set up on Blogger.com, extolling the virtues of using the service and how she could base her fitness business there and generate revenue. So when Blogger took her blog down as spam, presumably because she posts maybe twice a month, she went ballistic on Google, Blogger, and me.

She called and just started crying and yelling: "Google's doing this! They run everything! It's not right! I'll go broke! You've got to do something because you got me into this. Why did they do this? I have the right to blog when I want to!

Basically, I tried to explain that one needed to update their blog so it didn't look like a website. She didn't care. "So fucking what! That's bullshit! It's my blog. I can blog when I want." And more crying.

Basically, she's right; she can blog when she wants to and Google has to stop acting like God. Regardless of the Terms of Service, which most people don't read, Google and Blogger do by their words make you the user think the blog is your blog. After all, the search for "Blogger.com" reads "Blogger: create your free blog."

Really, given what they can do, they should call it "their blog" because the Terms of Service state they can remove it for any reason. That's mean and unnecessary legal language that should be jettisoned immediately.

That language should change. It implies that Google Blogger can decide "We don't like that you're writing militant black stuff," not tell you that, and take your blog down. Now what militant black stuff is differs from person to person, so that would be a mistake. But you get the point.

My Friend Gets Her Blog Back

After a few hours Google Blogger did restore my friend's blog. But really that should not have happened. Google Blogger should be in the business of helping people maintain their online businesses, not scaring the crap out of them just because they can.

This economy is too bad for too many people to allow that policy of auto-removing spam blogs to stand. Google Blogger must get rid of it, and sooner rather than later.

Google Blogger has the potential to change the world just by making it easier to blog, but also by letting bloggers know it stands with them and will not yank their content just because some Blogger autobot was drunk with power.

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