"I WANT MY PHONE!" - Memo To Cingular CEO Stan Sigman

One week ago, my Cingular / Motorola Razor's video display stoped working. I took it into the Cingular store on Lakeshore in Oakland, CA, where the staffer arranged to have a replacement sent overnight; it never came. This set in motion a frustrating sequence of events that's led me to produce this video memo to Cingular President and CEO Stan Sigman. I just want him to get his staffers to send my phone. Chances are, you've had a simular problem with Cingular; pass this video on!