Monday, April 26, 2010

Craigslist size makes it mirror of society for better or worse

It's often that Craigslist, the website started by my friend and fellow blogger Craig Newmark, is visited, but it's not often that Craigslist become the most searched for keyword online. Today it is, and by a bunch.

There are three stories about Craigslist, and none of them having to do with actions the website itself has taken, but what others have done on it. Craigslist has become an online city, of sorts, reflecting both the good and bad of American (primarily) society.

In one story today, from The Wall Street Journal, a father, Joshua Stagnitto of Brooklyn, NY, tried to, of all things, sell his kids on Craigslist:

“Selling my kids on the Craigslist black market. I have two kids, two and one year old.”

In the other story today, The San Jose Mercury News is reporting that Oakland, California police are warning people about Craigslist robberies because there's been what the publication calls a "spate" of violent robberies done after someone posted an ad on the website.

This isn't something that pleases Craig Newmark, who in an interview with this blogger on the Future of Media (and worth seeing), said that Craigslist focus is customer service...



Craig doesn't like to talk about these problems on the record, but as a friend, I know off the record it bothers him and he's taken steps to curb the negative behavior that goes on in some areas of the site. Still, given the nature of the website, it's hard to perfectly manage. Craigslist draws hundreds of thousands, and at times millions of visitors a day.

But the last bit of Craigslist news of the day is that the site makes more money considering its staff size than any other site. That's not a bad thing: it means Craigslist is doing something right: being efficient.

Rock the Casbah!

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